The 16 Best Cell Phone Carriers in New York City
When it comes to finding the best cell phone carrier in New York City, it can sometimes feel overwhelming due to the numerous options available. Whether you are looking for reliable coverage, affordable plans, or top-notch customer service, making the right choice is crucial in ensuring that you stay connected at all times in the bustling metropolis.
From Verizon and AT&T to T-Mobile and Sprint, each cell phone carrier in New York City offers different perks and advantages. Before making a decision, it is important to consider factors such as coverage, data plans, international roaming options, and customer reviews to ensure that you find the carrier that best fits your needs and preferences.
- Verizon - Known for its extensive coverage and reliable service.
- AT&T - Offers a wide range of plans and package deals.
- T-Mobile - Known for its affordable prices and unlimited data options.
- Sprint - Provides competitive pricing and family plans.
Before committing to a cell phone carrier in New York City, take the time to compare the different options available to find the best match for your lifestyle and budget. Below is a list of the 16 best cell phone carriers in New York City to help you make an informed decision.
- 1. US Mobile
- 2. BC WIRELESS
- 3. Verizon
- 4. Wireless Warehouse
- 5. T-Mobile Signature Store
- 6. World Phone Hut Inc Unlocked Cell Phones
- 7. AT&T Store
- 8. AT&T Store
- 9. AT&T Store
- 10. AT&T Store
- 11. AT&T Store
- 12. T-Mobile
- 13. T-Mobile
- 14. Wireless world of big apple
- 15. T-Mobile
- 16. NY 88 MOBILE INC
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
1. US Mobile
Information and Reviews
With a impressive rating of 4.3, US Mobile has received rave reviews from satisfied customers. Here are some key points from their feedback:
- Customers appreciate the exceptional customer service and the priority on Verizon towers.
- One user highlighted the ease of switching to US Mobile from another provider while overseas and praised the mobile data roaming services.
- Another reviewer commended the company for its competitive pricing, perks, and user-friendly interface, expressing a desire to work with them.
However, some users have faced challenges with service transfers and plan changes, as mentioned in a few negative reviews. Despite this, the majority of customers have praised US Mobile for its reliability, affordability, and efficient customer support.
- Monday: 8:30 AM–4:30 PM
- Tuesday: 8:30 AM–4:30 PM
- Wednesday: 9 AM–5 PM
- Thursday: 8:30 AM–4:30 PM
- Friday: 8:30 AM–3 PM
- Saturday: Closed
- Sunday: Closed
2. BC WIRELESS
Information and Reviews
Customers have praised BC WIRELESS for their outstanding service and quality work. Some key points from customer reviews include:
- Fast and correct polish passport photo services at a fair price.
- Great service and reasonable prices for phone repairs.
- Professional, fast, and trustworthy service for various cell phone needs.
- Attentive, helpful, kind, and friendly staff that provide amazing service.
With a rating of 4.5 stars and numerous positive reviews, BC WIRELESS has established itself as a reliable and customer-friendly option for cell phone repair in New York.
- Monday: 11 AM–7 PM
- Tuesday: 11 AM–7 PM
- Wednesday: 11 AM–7 PM
- Thursday: 11 AM–7 PM
- Friday: 11 AM–7 PM
- Saturday: 11 AM–7 PM
- Sunday: 11 AM–7 PM
3. Verizon
Information and Reviews
With a rating of 4.5 based on 104 reviews, customers have shared positive experiences about the store. Some key points from their reviews include:
- Came in for a new phone and received excellent help from knowledgeable staff.
- Found savings in the monthly plan and had a seamless phone upgrade process.
- Had a great experience with a helpful employee who explained all options thoroughly.
These reviews highlight the dedication of the staff at Verizon to provide top-notch customer service and assist customers with their needs efficiently. The store has received praise for their helpful and accommodating approach, making it a trusted choice for all cell phone-related needs.
- Monday: 9:30 AM–7:30 PM
- Tuesday: 9:30 AM–7:30 PM
- Wednesday: 9:30 AM–7:30 PM
- Thursday: 9:30 AM–7:30 PM
- Friday: 9:30 AM–7:30 PM
- Saturday: 11 AM–5 PM
- Sunday: Closed
4. Wireless Warehouse
Information and Reviews
Customer reviews rave about the 5.0 rating they received. Here are a few key points from customer testimonials:
- Amazing Service
- Top-notch customer service
- Quick and efficient
With such high praise and a perfect rating, Wireless Warehouse is the go-to destination for all your cell phone needs.
- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: 11 AM–7 PM
5. T-Mobile Signature Store
Information and Reviews
Customer reviews rave about their exceptional service and knowledgeable staff. Here are some key points from customer reviews:
- I received great service and a good deal when my old phone died on vacation. The staff was incredibly helpful and friendly.
- Times Sq location is by far the best impactful store in NYC! Everyone was very helpful and knowledgeable on products and services, helping me pick out the best plan and deal they had to offer.
- The store in Times Square has experienced staff who have the expertise and authority to resolve escalated issues. They have a high level of professional knowledge and patience.
With a rating of 4.2 stars, it’s no wonder this store is one of the highest-volume stores in America. Visit T-Mobile Signature Store for all your cell phone needs and experience outstanding service in the heart of New York City.
- Monday: 9 AM–5 PM
- Tuesday: 9 AM–5 PM
- Wednesday: 9 AM–5 PM
- Thursday: 9 AM–5 PM
- Friday: 9 AM–5 PM
- Saturday: 9 AM–5 PM
- Sunday: 9 AM–3 PM
6. World Phone Hut Inc Unlocked Cell Phones
Information and Reviews
- Great prices for unlock phones
- Knowledgeable and helpful staff
- Excellent customer service
- Wide selection of high-quality and legit products
With a rating of 4.5 stars and 41 reviews, World Phone Hut Inc Unlocked Cell Phones is a trusted choice for anyone in need of a new phone or accessories. Visit them today and see why customers keep coming back for all their cell phone needs.
- Monday: 10 AM–8 PM
- Tuesday: 10 AM–8 PM
- Wednesday: 10 AM–8 PM
- Thursday: 10 AM–8 PM
- Friday: 10 AM–8 PM
- Saturday: 10 AM–8 PM
- Sunday: 10 AM–6 PM
7. AT&T Store
Information and Reviews
With a rating of 4.1 based on 189 reviews, customers have consistently praised the store for its exceptional service. Some key comments include:
- "Julio provided a painless and cost-efficient experience when replacing a lost phone."
- "Omar's dedication and commitment to troubleshooting impressed me greatly."
- "Gohsny, Omar, and Joel provided the best customer service experience I've ever had, explaining every detail and ensuring a smooth process."
- "The team, especially Riley & Julio, delivered outstanding service, earning my full satisfaction and loyalty."
Customers have also mentioned the store's willingness to go above and beyond, making the AT&T Store a top choice for all phone and plan needs.
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 9 AM–7 PM
- Sunday: 10 AM–6 PM
8. AT&T Store
Information and Reviews
With a rating of 4.1 stars from 184 reviews, the AT&T Store has received high praise from its customers. Here are some key points summarizing their experiences:
- This location provided outstanding customer service, with knowledgeable and quick staff members who went above and beyond to assist customers.
- Clean and quiet store with helpful staff members who provide great service without any unwanted sales pitches.
- Customers felt comfortable in the clean environment and appreciated the social distancing measures in place.
- There were concerns raised by a few customers related to billing issues and difficulties with returns, affecting their overall experience.
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 9 AM–7 PM
- Sunday: 10 AM–6 PM
9. AT&T Store
Information and Reviews
With a solid rating of 4.0 based on 315 reviews, customers have shared their positive experiences. Here are some key points based on the reviews:
- Taylor provided excellent customer service during a trade-in/upgrade process, but staffing could be increased for better efficiency.
- Staff members are patient and offer comprehensive information tailored to customers' needs, making informed decisions easier.
- Associates are helpful, professional, and personable, providing exceptional customer service that exceeds expectations.
- Customers appreciate the efficiency, friendliness, and problem-solving skills of the staff at this location, highly recommending it for any service needs.
- Monday: 9 AM–8 PM
- Tuesday: 9 AM–8 PM
- Wednesday: 9 AM–8 PM
- Thursday: 9 AM–8 PM
- Friday: 9 AM–8 PM
- Saturday: 9 AM–8 PM
- Sunday: 11 AM–6 PM
10. AT&T Store
Information and Reviews
Customers have left positive reviews about their experiences at the store. Some key points from the reviews include:
- Knowledgeable and friendly staff
- Efficient service
- Quick and easy transactions
- Outstanding customer service
One customer appreciated the exceptional help they received from the staff in selecting a phone case, while another praised the efficiency and professionalism of the employees. The store's manager, Disasky, was commended for providing superior service and making the shopping experience pleasant and hassle-free.
- Monday: 9 AM–9 PM
- Tuesday: 9 AM–9 PM
- Wednesday: 9 AM–9 PM
- Thursday: 9 AM–9 PM
- Friday: 9 AM–9 PM
- Saturday: 9 AM–9 PM
- Sunday: 11 AM–7 PM
11. AT&T Store
Information and Reviews
Customers have left numerous positive reviews about the store. Here are some key points from the reviews:
- Polite and knowledgeable staff
- Helpful information and great discounts
- Efficient, courteous service with savings
- Resilient and professional staff even in challenging situations
The store's 3.9 rating reflects the excellent service provided to customers, making it a top choice for cell phone needs in the area. Visit the AT&T Store for all your cell phone needs!
- Monday: 10 AM–7 PM
- Tuesday: 10 AM–7 PM
- Wednesday: 10 AM–7 PM
- Thursday: 10 AM–7 PM
- Friday: 10 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 11 AM–6 PM
12. T-Mobile
Information and Reviews
Customers have raved about their experiences at T-Mobile, highlighting:
- Impeccable customer service
- Professional and caring staff
- Efficient and knowledgeable associates
With a solid rating of 3.8 and 163 reviews, T-Mobile continues to attract customers looking for top-notch service and a seamless shopping experience. Visit them today to see why everyone is talking about T-Mobile!
- Monday: 9 AM–7 PM
- Tuesday: 9 AM–7 PM
- Wednesday: 9 AM–7 PM
- Thursday: 9 AM–7 PM
- Friday: 9 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 12–6 PM
13. T-Mobile
Information and Reviews
Here are some key points from customer reviews:
- Had a great experience with Darwin who was helpful and patient.
- An issue with trade-in promotion not being honored despite efforts to resolve it.
- Unhelpful female staff member during a SIM card malfunction issue.
- Helpful staff members like Brian, Jahaira, and Stephanie providing excellent customer service.
- Monday: 9 AM–10 PM
- Tuesday: 9 AM–10 PM
- Wednesday: 9 AM–10 PM
- Thursday: 9 AM–10 PM
- Friday: 9 AM–10 PM
- Saturday: 9 AM–10 PM
- Sunday: 9 AM–10 PM
14. Wireless world of big apple
Information and Reviews
Customers have left glowing reviews for Wireless World of Big Apple:
- Reasonable prices and friendly salesperson
- Great prices for electronics like phones and accessories
- Knowledgeable staff, no pressure to buy, excellent experience
- Rude, lying salesperson, changed prices at checkout
With a 4.0 rating, Wireless World of Big Apple strives to provide top-notch service and affordable electronics to all its customers. Whether you're looking for a new phone, accessories, or just browsing, this store has something for everyone.
- Monday: 8:30 AM–7 PM
- Tuesday: 8:30 AM–7 PM
- Wednesday: 8:30 AM–7 PM
- Thursday: 8:30 AM–7 PM
- Friday: 8:30 AM–7 PM
- Saturday: 10 AM–7 PM
- Sunday: 11 AM–6 PM
15. T-Mobile
Information and Reviews
Customer reviews highlight a few key points:
- Quick and excellent service from knowledgeable staff
- Kind and helpful employees, going above and beyond to assist customers
- Some negative experiences with customer service and billing issues
- Outstanding support and efficiency in solving technical problems
With a rating of 3.6, T-Mobile continues to serve its customers with a blend of efficiency and courtesy that keeps them coming back.
- Monday: 10 AM–6 PM
- Tuesday: 10 AM–6 PM
- Wednesday: 10 AM–6 PM
- Thursday: 10 AM–6 PM
- Friday: 10 AM–6 PM
- Saturday: 10 AM–6 PM
- Sunday: 10 AM–6 PM
16. NY 88 MOBILE INC
Information and Reviews
At NY 88 MOBILE INC, customers can expect a wide range of services to meet their telecommunications needs. From phone activations and repairs to accessories and technical support, this business has it all.
The business has received rave reviews from satisfied customers who have praised NY 88 MOBILE INC for its excellent customer service, knowledgeable staff, and quick turnaround times.
- Fast and efficient service.
- Knowledgeable and friendly staff.
- Wide range of services available.
Visit NY 88 MOBILE INC today and experience the exceptional service for yourself!
Map of Cell Phone Carriers in New York City
New York City is a bustling metropolis with a variety of cell phone carriers to choose from. Whether you're looking for the best coverage, the most reliable service, or the most affordable plans, there's a carrier that's right for you. Check out the map below to see all the cell phone carrier options available in the city.
What are some of the top cell phone carriers in New York City?
New York City is home to a variety of cell phone carriers, each offering unique plans and coverage options. Some of the top carriers in the city include Verizon, AT&T, T-Mobile, Sprint, and Boost Mobile.
These carriers have a strong presence in the metropolitan area and provide reliable service to millions of customers throughout the city.
When choosing a cell phone carrier in New York City, it's important to consider factors such as coverage, pricing, customer service, and the types of devices offered.
How does coverage vary between cell phone carriers in New York City?
Each cell phone carrier in New York City has its own network of towers and infrastructure, which can affect coverage and signal strength in different parts of the city.
While some carriers may have stronger coverage in certain areas, others may provide better service in different neighborhoods.
Before choosing a cell phone carrier in New York City, it's important to research coverage maps and consider the areas where you will be using your phone most frequently.
What factors should I consider when choosing a cell phone carrier in New York City?
When selecting a cell phone carrier in New York City, there are several important factors to take into consideration. These include:
- Coverage: Make sure the carrier offers strong coverage in the areas where you live and work.
- Plans and pricing: Compare the different plans and pricing options to find one that fits your budget and needs.
- Customer service: Look for a carrier that provides excellent customer service and support.
- Device compatibility: Ensure that the carrier supports the type of phone you have or plan to purchase.
Can I switch cell phone carriers in New York City without any penalties?
Switching cell phone carriers in New York City is usually a straightforward process, and many carriers offer incentives for customers to make the switch.
However, it's important to check if you are under contract with your current carrier, as you may incur early termination fees if you cancel your service before the contract ends.
Before switching carriers, it's a good idea to compare plans and coverage options to ensure that the new carrier meets your needs and provides better service than your current provider.
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